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LuxuryEvening.com Customer Q&A

By  C Mayer,   posted Aug 15, 2017
Can you wear a regular bra with this dress? Can it be made in a tea length?
By  Customer Service Center,   posted Aug 16, 2017
Hi,thank you for your inquiry. The dress is with a built-in bra, you don't need to wear the bra.
And if you want the dress in a tea length, you can add your requirements in the remarking box when you place the order. Enjoy your shopping here.
By  Kimber,   posted Jul 2, 2017
This looks really brown. Is it truly copper?
By  Customer Service Center,   posted Jul 2, 2017
Hi,thank you for your inquiry. Do you mean you want the dress same as picture? Enjoy your shopping here.
By  Diana Bowe,   posted Jun 4, 2017
What would be the cost to add a full back to style #E3187 and how long would it take? I would like to order a size 18
By  Customer Service Center,   posted Jun 11, 2017
Hi,thank you for your inquiry. We will charge you 19.99 dollars if you want a full back.
we have different time for Processing and Shipping for your selection :  

Processing Time:
A.Regular order:15 working days(making)
B.Rush order (pay US$35.99 for extra for each dress): 7 working days(making)

Shipping Time:
A.Standard :3-5 working days(shipping)
B.Expedite :1-3 working days(shipping)
The whole time for dress is Processing Time+Shipping Time. Enjoy your shopping here.

By  Lu,   posted Mar 21, 2017
What is your return policy if the dress does not fit?
By  Customer Service Center,   posted Mar 21, 2017
Hi,thank you for your inquiry. http://www.luxuryevening.com/info/Return-Policy/ for your reference. Enjoy your shopping here.
By  Samara Gosden,   posted Jan 31, 2017
I was wondering if I could get a discount if I buy 3 of the same dress
By  Customer Service Center,   posted Feb 12, 2017
Hi,thank you for your inquiry. Sorry, if you buy more than 5 dresses, we will give you a discount. Enjoy your shopping here.
By  Abigail Watson,   posted Jan 21, 2017
Hello! I was wondering if it would be possible to add 3/4 length sleeves to the dress E1406. Can this be custom made? Also, after ordering it, how long does it usually take to ship? Thanks so much for your time! Best, Abigail
By  Customer Service Center,   posted Jan 22, 2017
Hi,thank you for your inquiry. If you want to add 3/4 sleeves, we can make it and we will charge you 39.99 dollars for the extra fabric and sequins.
Could you tell us when you will need it?
We will see if we can make you get it in time. Enjoy your shopping here.
By  christina,   posted Dec 20, 2016
I am interested in http://www.luxuryevening.com/p/Floor-Length-A-Line-Chiffon-Beaded-V-Neck-Empire-Waist-Evening-Dress_3005/ for a friend. she is normally about a 20W (womens--or plus) in US size... if she ordered how long will it take. She needs it in early January also... do you have measurements it will fit.. bust wise. and waist..length
By  Customer Service Center,   posted Dec 26, 2016
Hi,thank you for your inquiry. Dear, we suggest you should compare her size with our standard size chart http://www.luxuryevening.com/info/Standard-Size-Chart/, if there is no her size, then choose custom size for her so that the dress will fit her. Enjoy your shopping here.
By  maria Ruckova,   posted Dec 14, 2016
When buying a product it has not been deducted discount coupon for $ 10, I just bought one piece.
By  Customer Service Center,   posted Dec 20, 2016
Hi,thank you for your inquiry. Hello, you can apply the 10 dollars into your next order.
Thanks. Enjoy your shopping here.
By  Henriette,   posted Nov 16, 2016
I placed an order and made payment and did not receive confirmation that it was placed. Please advise. I believe from your website this should have occurred.
By  Customer Service Center,   posted Nov 16, 2016
Hi,thank you for your inquiry. Dear, we sent you a confirmation letter just now, did you receive it? Enjoy your shopping here.
By  sonia nassis,   posted Oct 22, 2016
Hi what size is equivalent to a size 12 Australian
By  Customer Service Center,   posted Oct 24, 2016
Hi,thank you for your inquiry. Dear, please compare your size to our standard size chart http://www.luxuryevening.com/info/Standard-Size-Chart/, if there is no your size, please choose custom size, then the dress will fit you perfectly. Enjoy your shopping here.
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